Legal

Privacy Policy

Last updated: May 30, 2026

1. Introduction

Pure Peptides ("Company," "we," "us") operates purepeptides.app ("Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our Site, create an account, or make a purchase.

2. Information We Collect

Information you provide:

  • Account information: Email address, name, phone number when you create an account or place an order.
  • Order information: Shipping address, order details, and payment references (we do not store full bank account numbers).
  • Communications: Messages you send via our contact form or email, including support ticket contents.

Information collected automatically:

  • Usage data: Pages visited, time spent, referral source, browser type, device type, and IP address.
  • Cookies: Session cookies for authentication and site functionality. See Section 5 for details.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment verification.
  • Communicate with you about your account, orders, and support requests.
  • Send product updates and newsletters (only if you opt in; you may unsubscribe at any time).
  • Improve our Site, products, and services.
  • Detect and prevent fraud, abuse, or violations of our Terms of Service.
  • Comply with legal obligations.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share limited data with:

  • Shipping carriers (USPS, UPS) to fulfill orders.
  • Payment processors to verify and process payments.
  • Infrastructure providers (hosting, CDN, email delivery) that process data on our behalf under strict confidentiality agreements.
  • Law enforcement if required by law, court order, or to protect our rights and safety.

5. Cookies & Tracking

We use the following types of cookies:

  • Essential cookies: Required for authentication and site functionality. Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use the Site. These do not collect personally identifiable information.

We do not use third-party advertising cookies or trackers. You can manage cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are retained for at least 3 years for tax and legal compliance purposes.

You may request deletion of your account data by emailing [email protected]. Note that certain data may need to be retained for legal or regulatory reasons.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • HTTPS encryption for all data in transit.
  • Secure session management with site-scoped authentication tokens.
  • Access controls limiting employee access to customer data on a need-to-know basis.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights (CCPA / GDPR)

California residents (CCPA): You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information (we do not sell data). To exercise these rights, contact [email protected].

EU/EEA residents (GDPR): You have the right to access, rectify, erase, restrict processing, port your data, and withdraw consent. Our legal basis for processing is contract performance (order fulfillment) and legitimate interest (site improvement, fraud prevention). To exercise these rights, contact [email protected].

We will respond to verified requests within 30 days.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. We encourage you to review this page periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at:

Email: [email protected]
Subject line: Privacy Request